Soul of Healthcare

The crisis in healthcare is not isolated and is part of the polycrisis resulting from decades of austerity and the dark side of market forces. To transform into a sustainable and accessible care system, where profitability is not the focus, it is necessary to understand the context and the collective past. How do we contextualize crisis in healthcare and why is a transition of the integrated system inevitable?

The intent and focus of the healthcare system should be much more focused on prevention. After all, that is what people essentially want, not to get sick. So health should pay well, not be sick. The current system makes people less sick, but not vital, healthy and resilient. Only if we think and act from the point of view of intention is it possible to create a healthcare system that puts people back at the center. To do this, all stakeholders at the regional level need to work better together with the same intention. What does the holistic approach look like and how can we (inter)sectorally improve and intensify cooperation based on trust?

A healthcare institution or service provider does not operate in a market, but in the social domain. Each stakeholder should make the best possible contribution to people's health and well-being. Not at the highest possible price, but as the social interest increases at the lowest possible, fair price. Healthcare must become more human again and be in the service of people. To do this, the healthcare system must transform. From control and management to trust. From competition to cooperation. From complexity and scale to simplicity and small scale. And from classic assistance to modern forms of support, with much more self-direction. When healthcare becomes simpler, the costs decrease and the returns increase. How can health insurers tilt their funding model? So that being sick is less funded and the focus and resources are put back into promoting and rewarding a healthy lifestyle, and preferably in cooperative form.

The public values, quality and accessibility of healthcare depend to a large extent on financial, human resources and social sustainability, so the big question is: how can we solve the existing sustainability problems? What are the key principles for making better choices and how do we put this into practice? Why is it important to strengthen public support for other choices and priorities and how do we do this? How do we stimulate the political will to make sharper choices for more humane, affordable healthcare? And how do we strengthen the executive capacity of healthcare institutions and providers so that they, too, can make better choices?

The most important thing is to break the existing power relations within healthcare. Phasing out the existing system focused on cure and building a new system based on prevention must be evolutionary. What does the necessary, overarching vision look like? How can we experiment with it step by step? And what painful choices are inevitable and what does this yield. How can we accelerate the transition within healthcare and how do we prevent the necessary evolution result in an uncontrollable revolution?

What are the principles of positive health and how do we make health the domain of all of us? How can we ensure that health is no longer seen as the presence or absence of disease, but rather as the ability of people to cope with their circumstances as well as possible, and to take control of their own lives as much as possible? What are the advantages of no longer seeing someone as a patient, but as a human being who can still be of significance to other people?

The stormy developments around healthcare technologies and e-Health will increasingly focus within healthcare on prevention, education ethics. Smart is Good. Faster is Good. But more human is Great. How can e-Health contribute to more human care? What are the key developments and the most groundbreaking technologies that will significantly shake up the healthcare landscape? And how can we best shape and accelerate virtual and digital remote care?

The pandemic proved that we can count on people in healthcare in tough weather. They have been severely tested and have done heroic work. People worked together across barriers and across hierarchies. The soul of care was unleashed again, and almost everyone was a leader from intention. What lessons can be learned from this? How can we create a culture of unlimited trust and collaboration? Not letting go of each other, by holding on differently. A new type of leadership is needed in the healthcare system of the future and this jacket fits everyone. Besides professional managers, how do we create more rebellious leaders throughout the organization? Who will help tilt the system and let it do what it was designed to do, so that healthcare becomes more human again?

The inspirational event "The Soul of Healthcare" is custom put together and a thorough briefing and preparation ensures a seamless fit with the background of the participants and the rest of the program.

This inspirement is offered as an interactive keynote or master class from 30 minutes to a half-day session. Depending on the duration, it can also be combined with, for example, a voteBUZZ, mentiQUIZ or even a lower house debate. In a workshop the theme can be further deepened and concretely translated to one's own practice, including concrete tools and actions for the short and long term.